Discuss the events concerning Volkswagen’s scandal concerning its diesel engine emission control systems and the actions of Volkswagen’s stakeholders.
- Why did Volkswagen’s leadership decide to use defeat devices?
- Who controls the strategic and operating decisions at VW?
- Describe the various stakeholders and their individual interests in VW. Whose interest dominated in the decision to pursue the defeat device strategy?
- How did VW react to the discovery of its deceit? Do you think this was the proper crisis management response? What would you recommend that they do differently-next time?